8. General guarantees
- User update - To receive any updated and valuable information related to current and other ALS products, your e-mail address should be registered as our local distributors. We would like to know about your present status and interests regarding electrochemical analysis.
- Technical changes - We do reserve the right to make technical changes to improve the instrument without notice.
- Damaged shipment - Breakage of any parts of the RRDE-3A
during shipping should be reported immediately to the freight
handler and ALS Customer service.
It is necessary to keep the original packing box and contents for inspection by the freight forwarder. ALS assures to replace any new instrument damaged in shipping with an identical product as expediently as possible after the claim filing date. Claims not filed with-in 7 days after shipping may be invalid.
Do not return damaged goods to ALS. You should contact with your local distributor informing them of its damaged status. They will contact with our service department.
- Product warranty - ALS Co., Ltd warrants equipment
manufactured by the company to be free from defects in material
and workmanship for a period of 90 days from the date of
shipment. This assumes normal usage under commonly accepted
operating parameters. ALS agrees to either repair or replace, at
its sole option and free of part charges to the buyer, any parts
of such instrumentation which, under proper and normal
conditions of use, prove to be defective within 90 days from
date of shipment. Electrochemical cells and working electrodes
are warranted for 30 days.
ALS neither assumes nor authorizes any person to assume for it any other liability in connection with the sale, installation, service, or use of its instrumentation.
All products manufactured by ALS are tested and inspected prior to shipment. Upon prompt notification by the buyer, ALS will correct any defects in warranted equipment of its manufacture either (by our option) by return of the item to our factory, or shipment of a repaired or replacement part.
ALS will not be obliged, however, to replace or repair any piece of equipment which has been abused, improperly installed, altered, damaged or repaired by others. Defects in equipment do not include decomposition, wear, or damage by chemical action or corrosion.
This instrument is manufactured, either wholly or in part, for research purposes only. Use in medical diagnosis is not intended, implied or recommended by the manufacturer. Use for this purpose and accountability for the same conditions entirely depend with the user.
# Limited obligations covered by this warranty include: - In the
case of instruments not of ALS manufacture, the original
manufacturers warranty applies. Shipping charges under warranty are
covered only in one direction. The buyer is responsible for shipping
charges to the factory, if return of the part is required.
Expendable items including disposable items such as working electrode, reference electrodes, source lights, panel lights, fuses, etc are excluded from the warranty.